Contact Us

DWXJFN™ · CUSTOMER CARE

How can we help?

Contact us about product information, orders, payments, shipping, returns, refunds, or privacy requests.

Customer Support

Email: service@dwxjfn.com
Phone: 00852-6144570
Customer Service Hours: 8:00 AM – 10:00 PM Daily

Messages received outside these hours will be reviewed during our next service period.

Questions About a Product

Include the product name or page link and the task you have in mind. We can help with available information about dimensions, materials, included components, care, and intended applications.

For compatibility questions, tell us the vehicle surface or material involved. Avoid sending vehicle identification documents or other sensitive information unless specifically necessary.

Questions About an Order

Provide your order number, the email address used at checkout, and a description of your request. For an address correction or cancellation, contact us immediately. Changes depend on fulfillment progress and cannot always be made after processing begins.

Damaged, Incorrect, or Incomplete Deliveries

Contact us promptly with your order number and a description of the issue. Where available, include photographs of the item, packaging, and shipping label. Keep the item and packaging while we review the matter.

If a tool appears damaged, stop using it until the issue has been assessed.

Before Returning Merchandise

Contact customer support for instructions before shipping a return. Our business correspondence address is not automatically a return warehouse.

Never email full payment-card numbers, card security codes, banking passwords, or account passwords.

Business Information

Brand: dwxjfn™
Company: Guangzhou Yangzhi Network Technology Co., Ltd.
Owner: Chen Wei
Business Address: Room 503, No. 56, Lane 1, Lianquan West Road, Tianhe District, Guangzhou, Guangdong, China
Website: dwxjfn.com
Email: service@dwxjfn.com
Phone: 00852-6144570
Customer Service Hours: 8:00 AM – 10:00 PM Daily